Employee Wellbeing Has to Start at the Top
There is understandably a lot of talk about improving employee wellbeing, reducing stress, reducing absenteeism & performance and so on – and quite rightly. Absent and unwell employees rarely perform at their best or contribute positively to the business and the bill in terms of lost business for absent employees runs into the billions in the UK alone, so it makes good business sense to look after the people working with you.
However, as I so often tell my clients, the example has to come from the top and company wellbeing, if it is to be treated seriously and to deliver the desired positive outcomes, has to become part of company culture. That’s also why the first seminar I deliver to my clients is always to the Board members and senior management.
Take breaks for example. We currently have a culture which encourages us to be on the go 24/7. Many of us feel obliged to arrive in work early, take lunch at our desks and then leave the office late, keeping the Blackberry on all evening in case something comes up. I constantly speak to delegates who say they would feel very awkward doing anything else, because everyone else in their company does it and they don’t want to be seen to be the ‘slackers’.
But this method of working is misguided and unproductive. We’re simply not designed to work like that and need periods of activity and rest. Recent research has shown that even breaks of a few minutes per hour result in at least 15% improvement in accuracy and performance levels. So, just getting up and moving around for a while or changing the task you are working on for a few minutes every hour, actually makes good business sense, as well as lessening the chances of RSI and eyesight problems.
A study by the National Institute of Industrial Health in Japan also found that workers who took a 15-minute nap during the post-lunch period showed that, "perceived alertness was significantly higher in the afternoon after the nap than after no nap." Harvard researchers also found that a midday nap reverses information overload and a lot of Spanish businesses which had started to ditch the siesta are reintroducing it for the same reasons.
Of course, rest isn’t the only thing that contributes to effective working and wellbeing, but it is significant.
You wouldn’t expect an engine to run at full throttle without fuel and rest periods and to continue to perform at its best over a long period, so why would you expect that of yourself or your colleagues?
As many successful people who are enthusiastic meditators will tell you, taking a step back, helps us to clear our minds and rest our bodies – and it’s often during these moments of peace that our best ideas and inspirations come. If we’re constantly on the move and never rest, we cannot perform at our best and often miss opportunities. We can also miss out on some real enjoyment!
The issue centres around company culture. If employees see their bosses rushing around in an unceasing flurry of activity, they will probably develop the belief that this is what it takes for them to get on in their career with that organisation. Conversely, if they see that there is a more positive and balanced example of effective working within their organisation, they are also likely to follow suit. Of course, each individual has to take responsibility for their own behaviours, but generally speaking, we do instinctively ‘follow the leader’.
So for all the managers out there reading this, start to take a look at your personal working practices and then take a look at your colleagues and their behaviour. Is your organisation being as productive as it could be? What behaviour triggers the best results? Could there be a better way of doing it? How is your behaviour affecting that of your colleagues and your business? I’d be interested to hear your views.
Breathing Space for Business works with businesses to help them reduce absenteeism, improve staff retention, morale & performance and avoid expensive litigation. Working with proven stress management techniques, we offer consultation at board level, group seminars & teleseminars, staff surveys, 1-2-1 coaching & counselling and more.
For more information contact Annie Lawler, Breathing Space for Business, 0772 581 8884 annie@breathingspaceforbusiness.com www.breathingspaceforbusiness.com
© Annie Lawler, Breathing Space Therapies 2007. If you want to use this article or any part of it for your intranet or website, you are welcome to do so, provided you first obtain written permission from Annie Lawler on the contact details above.
